We crowd-sourced some advice on Blackboard Collaborate troubleshooting.  Thanks to all who have contributed.  Additional notes can be made in the comments below. Basic Set Up Test your computer's compatibility at http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1473 (sometimes have to click twice to get to the "Che…