Web Tour needing FLash installed

Hi all -  hope that you can help.  A presentor wanted to show a voicethread,  but when loading it it indicated needed flash installed.  As well,  a web tour to a you tube video gave the same message.  It runs fine on computer,  and I have installed latest version,  but will not run  in BBC -  

Advice?  

Thanks

Mardelle

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Permalink Reply by Steve Hargadon on February 2, 2013 at 10:41am

I'm not an expert here, but I believe the web tour pulls up websites using a local browser engine.  I'm guessing for Windows it is Internet Explorer, but that is a guess.  What this means is that you have to make sure that the browser engine that is driving the display of websites on your computer is updated with flash--and that may not be the case if you are using an alternate browser for your non-BBC web surfing.

This also means that someone participating in your session, who's default browser does have flash installed, will see the web tour just fine...

Hope that helps.

Permalink Reply by Mardelle Sauerborn on February 6, 2013 at 8:24pm

Hi Steve,  that does seem too be the case.  Hard to trouble shoot that I suppose.   I upgraded but it seemed to make no difference at my end. 

Thanks for your help 

Mardelle 

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