Vroom after trial has expired

Hi everyone,

I have completed my trial and then got an email saying it has been converted to a Vroom and all I had to do was click the link below. When I click the link it says 'link is invalid'. Could anyone help me access my Vroom.

Thanks

Donna

Views: 1102

▶ Reply to This

Replies to This Discussion

Permalink Reply by Valerie Schreiner on April 1, 2014 at 7:44am

Donna, the transition to a 3 seat free room is not working right now.   We'll update you when the issue is resolved.  Sorry for the inconvenience.

Permalink Reply by donna hanley on April 1, 2014 at 8:50am

Thank you for replying. Much appreciated.

Donna

Permalink Reply by Shayne Train on April 27, 2014 at 3:08pm

Hi Valerie.  Has this bug been fixed? I tried using my converted 3-seat VRoom and it's not working either. I'm going to be presenting on Thursday and would love to practice.  Thanks!

Permalink Reply by donna hanley on April 30, 2014 at 9:00am

Hi Shayne. Did you manage to sort your Vroom out. I still can't access one.

Donna

Permalink Reply by Shayne Train on April 30, 2014 at 9:37am

Nope, and haven't heard from anyone that could help me. Shame...

Permalink Reply by donna hanley on April 30, 2014 at 10:08am

Thank you x

Permalink Reply by Jon Denning on July 22, 2014 at 2:34pm

Any updates on this? Blackboard is notoriously slow (read: terrible) when it comes to just the basics of tech support, but 4+ months of this same error seems aggressively lax even by their "standards." 

Permalink Reply by Shayne Train on July 22, 2014 at 3:18pm

Never did hear back from anyone. I tried contacting directly, too. No luck.

Permalink Reply by Mero on August 27, 2014 at 7:59am

My toplist of Blackboard support delays is lead by a 10 month taking reaction for one of my customers, posted 3 days after they signed a Collaborate contract..It did come together with the question, why the customer did cancel the renewal of his contract aftr 9 months. Too late :-) 

My hint on this issue:

At the time, where WeCollaborate was opened, Blackboard cancelled all vRooms requesting anybody to resign for another trial. Did you try that?

Mero

Permalink Reply by donna hanley on August 27, 2014 at 11:47am

Hi Mero,

I did try that but still the vroom wouldn't work at the end. Thanks for replying.

Donna

Permalink Reply by Tony Smith on August 31, 2014 at 12:36am

Hi Guys,

Is the free Vroom for 3 no longer available?

Cheers,

Tony Smith

Permalink Reply by Shayne Train on August 31, 2014 at 9:35am

It doesn't seem to be, Tony. Nobody from Collaborate has every replied to this problem.

RSS

The Learning Revolution

© 2022   Created by Steve Hargadon.   Powered by

Badges  |  Report an Issue  |  Terms of Service