Users of Blackboard Collaborate
your Collaborate Java Client needs to connect to the service using your network´s Internet access. In a basic network configuration, Java is enabled to connect directly.
Corporate networks often disallow a direct connect, but force clients to use a 'proxy' access point, which is the only machine able to forward client´s request into the Internet access.
Ask your networkadministrator for the correct name/pwd to get Java-based Internet access
Some network administrators decide to let the proxy ask for client´s user name and password before opening Internet access for Java, especially if the request comes from an unknown private machine connect. Do you use a corporate worksatation or do you connect a private workstation to a corporate network ?
All the best
German Collaborate support