Technical Support (11)

Discussions Replies Latest Activity

Recording file format

Hello everyone, It appears that Blackboard Collaborate can save a recording of a blackboard session for later download and replay. However…

Started by Mariusz Kowalski

4 Feb 8, 2016
Reply by Photographe & Cameraman Mariage

Workaround for "the <ppt> file type is not supported.

For those like me who have been plagued by the <ppt>/<pptx> file type not supported errors in Blackboard (such as http://www.we

Started by Jeremy Stroud

1 Oct 13, 2014
Reply by Jeremy Stroud

Web Tour needing FLash installed

Hi all -  hope that you can help.  A presentor wanted to show a voicethread,  but when loading it it indicated needed flash installed.  As…

Started by Mardelle Sauerborn

2 Feb 6, 2013
Reply by Mardelle Sauerborn

Increasing Note Font size in session plan

Does anyone know how to increase the font size for Note Font (Presenter Notes) in Blackboard Collaborate Session Plan? Edit>Preferences&…

Started by Mia Lewis

0 Aug 29, 2012

Using Publish

Hi,   Does anyone succesfully use Publish to produce videos of their Collaborate recordings? I've been trying to do this for a while but en…

Started by Kirsten Muirhead

3 Jul 30, 2012
Reply by Shannon Forte

Initiating Non-Native English Speakers

I am new here and indeed to Blackboard Collaborate so please forgive me if I commit a forum faux pas. My query is this..... I would like to…

Started by Brian

6 Apr 9, 2012
Reply by Paul Beaufait

Application Sharing Question

Bit of a newbie question... I have a class this weekend in which I want to share an Excel spreadsheet and ideally allow my student to edit…

Started by Simon Williams

1 Mar 8, 2012
Reply by Steve Hargadon

Is the server down?

I can't seem to access my Blackboard Collaborate vroom. It was working fine last week.

Started by Simon Williams

0 Feb 26, 2012

Audio quality

Collaborate has a lot going for it and I was seriously considering it for our new online courses BUT a couple of issues really let it down…

Started by Will

13 Jan 29, 2012
Reply by Mero

Techie question

I'm trying to screenshare music software to a participant. He can view the video but can't receive music audio and my mic signal at the sa…

Started by Will

13 Jan 9, 2012
Reply by Peggy George


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