"Thanks Mero,
I have sent a contact form. Fingers crossed.
Donna x"
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donna hanley's Discussions
Vroom after trial has expired
Started this discussion. Last reply by donna hanley Jul 23, 2015. 16 Replies 0 Likes
Hi everyone,I have completed my trial and then got an email saying it has been converted to a Vroom and all I had to do was click the link below. When I click the link it says 'link is invalid'.…Continue
donna hanley's Page
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Mero replied to donna hanley's discussion Vroom after trial has expired"Just for the records:
Today, the support article I mentioned went public:
Free Trials not Transitioning into vRooms"
donna hanley replied to donna hanley's discussion Vroom after trial has expired"Hi Mero,
Thanks for that. I will definitely look into it. Much appreciated.
Donna x"
Mero replied to donna hanley's discussion Vroom after trial has expired"Hello,
after more than a year, this issue is still not resolved. Nevertheless, Blackboard did contineously promise the availability of a 3 seat free vRoom after trial completion until today
Promising things without delivery seems not to be the best…"
Shayne Train replied to donna hanley's discussion Vroom after trial has expired"It doesn't seem to be, Tony. Nobody from Collaborate has every replied to this problem."
Tony Smith replied to donna hanley's discussion Vroom after trial has expired"Hi Guys,
Is the free Vroom for 3 no longer available?
Cheers,
Tony Smith"
donna hanley replied to donna hanley's discussion Vroom after trial has expired"Hi Mero,
I did try that but still the vroom wouldn't work at the end. Thanks for replying.
Donna"
Mero replied to donna hanley's discussion Vroom after trial has expired"My toplist of Blackboard support delays is lead by a 10 month taking reaction for one of my customers, posted 3 days after they signed a Collaborate contract..It did come together with the question, why the customer did cancel the renewal of his…"
Shayne Train replied to donna hanley's discussion Vroom after trial has expired"Never did hear back from anyone. I tried contacting directly, too. No luck."
Jon Denning replied to donna hanley's discussion Vroom after trial has expired"Any updates on this? Blackboard is notoriously slow (read: terrible) when it comes to just the basics of tech support, but 4+ months of this same error seems aggressively lax even by their "standards." "
Shayne Train replied to donna hanley's discussion Vroom after trial has expired"Nope, and haven't heard from anyone that could help me. Shame..."
donna hanley replied to donna hanley's discussion Vroom after trial has expired"Hi Shayne. Did you manage to sort your Vroom out. I still can't access one.
Donna"
Shayne Train replied to donna hanley's discussion Vroom after trial has expired"Hi Valerie. Has this bug been fixed. I tried using my converted 3-seat VRoom and it's not working either. I'm going to be presenting on Thursday and would love to practice. Thanks!"
donna hanley replied to donna hanley's discussion Vroom after trial has expired"Thank you for replying. Much appreciated.
Donna"
Valerie Schreiner replied to donna hanley's discussion Vroom after trial has expired"Donna, the transition to a 3 seat free room is not working right now. We'll update you when the issue is resolved. Sorry for the inconvenience."
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- We have to approve every new member of the network to protect from "spammers." We apologize for any delay this causes. To help in this process, please tell us why you are joining this network.
- I have been using blackboard for about three years to help my nieces and nephews with their maths and now I can't get it to work.
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- I am a maths teacher, I now teach online but use the vroom to help nieces and nephews with their maths.
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