donna hanley
  • Female
  • lancaster
  • United Kingdom
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Vroom after trial has expired

Started this discussion. Last reply by donna hanley Jul 23, 2015. 16 Replies

Hi everyone,I have completed my trial and then got an email saying it has been converted to a Vroom and all I had to do was click the link below. When I click the link it says 'link is invalid'.…Continue

 

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donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Thanks Mero, I have sent a contact form. Fingers crossed. Donna x"
Jul 23, 2015
Mero replied to donna hanley's discussion Vroom after trial has expired
"Just for the records: Today, the support article I mentioned went public: Free Trials not Transitioning into vRooms"
Jul 20, 2015
donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Hi Mero, Thanks for that. I will definitely look into it. Much appreciated. Donna x"
Jun 29, 2015
Mero replied to donna hanley's discussion Vroom after trial has expired
"Hello, after more than a year, this issue is still not resolved. Nevertheless, Blackboard did contineously promise the availability of a 3 seat free vRoom after trial completion until today Promising things without delivery seems not to be the best…"
Jun 29, 2015
Shayne Train replied to donna hanley's discussion Vroom after trial has expired
"It doesn't seem to be, Tony. Nobody from Collaborate has every replied to this problem."
Aug 31, 2014
Tony Smith replied to donna hanley's discussion Vroom after trial has expired
"Hi Guys, Is the free Vroom for 3 no longer available? Cheers, Tony Smith"
Aug 31, 2014
donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Hi Mero, I did try that but still the vroom wouldn't work at the end. Thanks for replying. Donna"
Aug 27, 2014
Mero replied to donna hanley's discussion Vroom after trial has expired
"My toplist of Blackboard support delays is lead by a 10 month taking reaction for one of my customers, posted 3 days after they signed a Collaborate contract..It did come together with the question, why the customer did cancel the renewal of his…"
Aug 27, 2014
Shayne Train replied to donna hanley's discussion Vroom after trial has expired
"Never did hear back from anyone. I tried contacting directly, too. No luck."
Jul 22, 2014
Jon Denning replied to donna hanley's discussion Vroom after trial has expired
"Any updates on this? Blackboard is notoriously slow (read: terrible) when it comes to just the basics of tech support, but 4+ months of this same error seems aggressively lax even by their "standards." "
Jul 22, 2014
donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Thank you x"
Apr 30, 2014
Shayne Train replied to donna hanley's discussion Vroom after trial has expired
"Nope, and haven't heard from anyone that could help me. Shame..."
Apr 30, 2014
donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Hi Shayne. Did you manage to sort your Vroom out. I still can't access one. Donna"
Apr 30, 2014
Shayne Train replied to donna hanley's discussion Vroom after trial has expired
"Hi Valerie.  Has this bug been fixed. I tried using my converted 3-seat VRoom and it's not working either. I'm going to be presenting on Thursday and would love to practice.  Thanks!"
Apr 27, 2014
donna hanley replied to donna hanley's discussion Vroom after trial has expired
"Thank you for replying. Much appreciated. Donna"
Apr 1, 2014
Valerie Schreiner replied to donna hanley's discussion Vroom after trial has expired
"Donna, the transition to a 3 seat free room is not working right now.   We'll update you when the issue is resolved.  Sorry for the inconvenience."
Apr 1, 2014

Profile Information

We have to approve every new member of the network to protect from "spammers." We apologize for any delay this causes. To help in this process, please tell us why you are joining this network.
I have been using blackboard for about three years to help my nieces and nephews with their maths and now I can't get it to work.
Job / Title / Position
maths teacher
More About Me
I am a maths teacher, I now teach online but use the vroom to help nieces and nephews with their maths.

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