"Ric: terrific detective work! I take it that it's indicating that the app share recording actually happened, you just need to follow one of those two steps to see it?
Mike: I'd be really interested in knowing if either of…"
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appsharing not recorded
Started this discussion. Last reply by Steve Hargadon Jan 17. 8 Replies 0 Likes
Hi,I was wondering if anyone had this problem. I did a session recently and did some appsharing but when I listened to the recording, lo and behold, nothing was on the screen. I wonder why?MikeContinue
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Ric Reo replied to Dr. Thomas Michael Power's discussion appsharing not recorded"Actually, while this worked for a type of problem I was having, it looks like your problem is well known and they have an official workaround available until the glitch is fixed:…"
"Thanks guys, I'll try what you recommend and get back to you. I was simply using Word. And the sharing we did did not appear in the recording.
Mike"
Steve Hargadon replied to Dr. Thomas Michael Power's discussion appsharing not recorded"Really appreciate you sharing that, Ric.
Mike--let us know if this works."
Ric Reo replied to Dr. Thomas Michael Power's discussion appsharing not recorded"We recently switched to V11 and I have had a couple problems including Web Tour and AppShare not working properly and the fix seemed to be to clear my computer's Java cache. You can do this by searching for the guide here:…"
Tammy Moore replied to Dr. Thomas Michael Power's discussion appsharing not recorded"I have recorded app share several times in the last week, so it must not be a widespread issue.
What were you application sharing? Maybe it had something to do with the specific software being shared? If it is something others here have too, we can…"
Steve Hargadon replied to Dr. Thomas Michael Power's discussion appsharing not recorded"I just did a short 60 second test of app sharing and recording, and it worked for me. I'm using Collaborate 11. "
Steve Hargadon replied to Dr. Thomas Michael Power's discussion appsharing not recorded"I don't do a lot of app sharing, so I don't remember the last time I would have recorded this and tested it. Later today I will do a 5 minute recording just with myself to see what happens."
appsharing not recorded
Hi,I was wondering if anyone had this problem. I did a session recently and did some appsharing but when I listened to the recording, lo and behold, nothing was on the screen. I wonder why?MikeSee More
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